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<p>Don Yuan is a senior business technology leader specializing in AI transformation, enterprise automation, and data analytics. Currently serving as Senior Manager of Workplace AI & Intelligent Automation at Charles Schwab, he leads strategic initiatives in agentic AI development, LLM evaluation, and AI governance. </p><p>With over two decades of experience across financial services, CPG, and retail, Don has a proven track record of managing large-scale digital product development and cloud migrations. His technical expertise is backed by an MS in Applied Computer Science and numerous certifications, including AWS Certified Machine Learning and Data Analytics Specialty. He excels at bridging the gap between complex technical solutions and strategic business ROI.</p>
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