Customer engagement
Customer experienceOn their agenda
Customer engagement
Customer experienceAI-driven product innovation
AI strategyB2B market strategies
In the room
Working on now
At bolttech, Jimmy is focused on developing innovative insurance technology solutions, leveraging AI to enhance customer engagement and operational efficiency
About
Jimmy Au is an accomplished product manager based in Hong Kong, with extensive experience in managing product development for B2B firms. At Salesforce, he excelled in leading the Outbound Product team for the APAC region, where he drove the success of AI products through customer engagement and product positioning. He has a unique skill set that encompasses deep technical knowledge in data science and natural language processing, making him effective in cross-organizational collaborations. Jimmy is recognized for his ability to listen to customer needs and translate them into actionable product strategies, ensuring alignment across stakeholders.
Talks about
Each topic links to the sessions, field notes and Pulse findings on that theme.
Same agenda, other rooms

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