
Regional Head of Consumer Analytics and AI, APAC, Chubb


Spoke at CDO Vision Tokyo 2026
General Manager, AI Transformation Dept. at SMBC Group
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JST · Panel
As AI adoption expands from experimentation to enterprise-level implementation, understanding sector-spanning success stories becomes essential. This panel will explore how AI drives operational efficiency, smarter decision-making, and personalized experiences at scale. Leaders will discuss methods to align AI initiatives with business goals and address pressing issues around ethics, governance, and workforce adaptation. Panelists will examine methods for turning AI insights into actionable strategies that impact business performance. [AI導入が実験段階からエンタープライズレベルの実装へと拡大する中、業界を横断した成功事例から学ぶことの重要性が増しています。このパネルでは、AIが業務効率の向上、より高度な意思決定、そして大規模なパーソナライズされた顧客体験をどのように実現しているかを探ります。リーダーたちは、AIイニシアティブをビジネス目標と整合させる方法、倫理・ガバナンス・人材適応といった課題への対応策について議論します。AIから得られるインサイトを、ビジネスパフォーマンスに直結する実行可能な戦略へと転換するアプローチを考察します。]
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<p>Mayoran Rajendra is the General Manager of the AI Transformation Department at Sumitomo Mitsui Financial Group (SMBC Group), where he leads the firm’s enterprise-wide AI transformation strategy. Based in Singapore, he plays a pivotal role in driving SMBC’s evolution into an AI-led financial institution by accelerating the adoption of advanced technologies, including generative AI and agent-based systems, across the organization.</p><p>In his current capacity, Mayoran is responsible for the design and execution of digital financial solutions that leverage customer value chain data, enabling more integrated, data-driven banking services. His work focuses on enhancing client value, improving operational efficiency, and embedding AI at the core of business processes.</p><p>In parallel, he oversees SMBC’s corporate venture capital initiatives, including the SMBC Asia Rising Fund (USD 200 million AUM) and the Atlas Beyond Fund (USD 300 million AUM in the U.S.). Through these platforms, he drives strategic investments in high-potential startups and fosters cross-border innovation, effectively bridging Japanese institutional strengths with the agility and innovation of emerging technology ecosystems across Asia and globally.</p><p>Prior to joining SMBC, Mayoran served as CEO and Country Leader of GE Digital Japan, where he led large-scale digital transformation programs for leading industrial enterprises across Japan and the Asia-Pacific region. In this role, he combined deep technical expertise with strong business leadership to deliver impactful, technology-driven outcomes.</p><p>Mayoran holds both a Master’s degree and a Bachelor’s degree in Medical Robotics from the Faculty of Engineering at the University of Tokyo.</p>
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