
Regional Head of Consumer Analytics and AI, APAC, Chubb
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<p><strong>Laks Meyyappan, Ph.D.</strong> is a distinguished AI and advanced analytics executive, recognized for pioneering customer‑first strategies and leading digital and enterprise AI transformations across QSRs, retail, e‑commerce, banking, insurance, and industrial sectors.</p><p>As the Global Vice President of Data Analytics and Enterprise AI at Starbucks, Laks leads a world‑class organization that drives the application of AI and advanced analytics across every dimension of the business — spanning brand, loyalty, marketing, digital, pricing, promotions, forecasting, staffing, supply chain, and global partner and store operations. His teams accelerate AI adoption through agentic orchestrations and GenAI applications that are responsible, human‑centered, and deeply aligned with Starbucks values.</p><p>A frequent keynote speaker and award‑winning innovator, Laks was named one of the Global Top 100 Leaders in Data & Innovation in 2020 and continues to shape the future of AI‑driven customer experience, operational excellence, and digital transformation.</p>
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Regional Head of Consumer Analytics and AI, APAC, Chubb

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