ECommerce strategy
On their agenda
ECommerce strategy
Customer engagement
Customer experienceData-driven insights
Analytics & decisionsDigital innovation
Digital transformationIn the room
GST · Panel
As AI adoption expands from experimentation to enterprise-level implementation, understanding sector-spanning success stories becomes essential. This panel will explore how AI drives operational efficiency, smarter decision-making, and personalized experiences at scale. Leaders will discuss methods to align AI initiatives with business goals and address pressing issues around ethics, governance, and workforce adaptation. Panelists will examine methods for turning AI insights into actionable strategies that impact business performance.
Working on now
Orlando is currently focusing on enhancing customer engagement strategies at Braze, utilizing his extensive eCommerce experience to create impactful solutions
About
Orlando Beakbane is a passionate and dedicated professional with 15 years of experience in eCommerce and customer engagement, working currently at Braze and previously at Sunspel and Impression Digital Limited. His expertise lies in leveraging data-driven strategies to enhance customer experience and drive business growth. Throughout his career, Orlando has successfully implemented innovative eCommerce solutions that substantially improved customer satisfaction and retention rates. He is known for his collaborative approach, fostering teamwork and knowledge-sharing in every project. Currently based in Dubai, United Arab Emirates, Orlando is active in connecting brands with their customers through personalized digital experiences. He thrives on helping others by sharing insights on eCommerce best practices and customer engagement strategies, making him a valuable contact for anyone looking to expand their network in these areas.
Same agenda, other rooms

Director, Data Science & Applied AI - Global Product Strategy & Ops, HelloFresh

Regional Head of Consumer Analytics and AI, APAC, Chubb

Chief Digital Technology Officer, Woolworths Group

Global Head of Data & Insights, Life, Chubb Life

Senior Director Data & Analytics, PVH Corp

Head of Technology Service Management, Hang Seng Bank
See the AI conference for CIOs.

Claim this profile to edit your priorities and download your speaker card.