Generative AI integration
AI strategyOn their agenda
Generative AI integration
AI strategyCustomer experience enhancement
Customer experienceEthical AI practices
AI strategyInsurTech innovations
Industry collaboration
In the room
Working on now
At Sun Life, Yannick is currently focused on enhancing customer experience through innovative AI solutions that redefine insurance engagement and service delivery
About
Yannick Even is a seasoned insurance professional based in Hong Kong, known for his thought leadership in AI applications within the insurance sector. He has authored several influential publications that explore the intersection of technology and insurance, focusing on topics such as generative AI, customer experience, and operational efficiency. His commitment to innovation has made him a recognized figure in the industry, particularly in the context of digital transformation and InsurTech advancements.
Talks about
Each topic links to the sessions, field notes and Pulse findings on that theme.
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