
Regional Head of Consumer Analytics and AI, APAC, Chubb


Speaker · CDO Vision Tokyo 2026
Vice President - AI-Nization at Rakuten Symphony
On their agenda
In the room
JST · Panel
As AI adoption expands from experimentation to enterprise-level implementation, understanding sector-spanning success stories becomes essential. This panel will explore how AI drives operational efficiency, smarter decision-making, and personalized experiences at scale. Leaders will discuss methods to align AI initiatives with business goals and address pressing issues around ethics, governance, and workforce adaptation. Panelists will examine methods for turning AI insights into actionable strategies that impact business performance. [AI導入が実験段階からエンタープライズレベルの実装へと拡大する中、業界を横断した成功事例から学ぶことの重要性が増しています。このパネルでは、AIが業務効率の向上、より高度な意思決定、そして大規模なパーソナライズされた顧客体験をどのように実現しているかを探ります。リーダーたちは、AIイニシアティブをビジネス目標と整合させる方法、倫理・ガバナンス・人材適応といった課題への対応策について議論します。AIから得られるインサイトを、ビジネスパフォーマンスに直結する実行可能な戦略へと転換するアプローチを考察します。]
Shared the stage with
Jumpei OkamotoSenior Executive Manager - Technology Division & Data AI Solutions Division, PERSOL CAREER CO., LTD.
Fidens SimanjuntakDirector of Data and Digital Product, Fast Fitness Japan
Yoshimichi MatsumuraData Analytics Director, McCann
Mayoran RajendraGeneral Manager, AI Transformation Dept., SMBC GroupWorking on now
About
<p>Ahmad Farid is a strategy and delivery leader at Rakuten Symphony, based in Tokyo. He currently serves as SVP of Operations in the AI Center of Excellence and VP of Business Strategy in the strategy and transformation division, where he leads a corporate strategy function and AI Adoption and Operations functions in the organizations. His role spans across global regional sales and Open RAN, Edge Cloud, BSS/OSS, NTN/Space, and AI product portfolios — with responsibilities across competitive intelligence, strategic guidance, analyst relations, and AI adoption and go-to-market strategy.</p><p>Earlier in his Rakuten Symphony tenure, he led the adoption of AI technologies across the business and headed the Global PMO Office for Service Delivery, and served as Project Director for the 1&1 Drillisch network build-up in Germany — the first cloud-native Open RAN telco network built there. Before that, he held delivery and PMO roles at Cisco, building a strong foundation in project management, network automation, and OSS solutions across telecom infrastructure. </p><p>He brings deep domain expertise in Open RAN, BSS/OSS, and telecom strategy, with a career trajectory that moved from technical delivery and PMO leadership into AI strategy and executive corporate strategy.</p>
Same agenda, other rooms

Regional Head of Consumer Analytics and AI, APAC, Chubb

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