
Director, Asia Head of Claims | Global Head of Customer and IP Claims Excellence | Asia AI Lead, Swiss Re Corporate Solutions


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Head of Automation & Analytics Department at Rakuten Mobile, Inc.
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<p>Atish Kumar is the Head of Automation & Analytics at Rakuten Mobile, bringing over 15 years of experience in software development and technical leadership. Based in Tokyo, he directs software operations for enterprise-grade telecommunications products while managing a cross-functional team of 20+ engineers.</p><p>His core expertise spans the complete software development lifecycle (SDLC), full-stack development, cloud technologies, microservices, and OSS automation. Atish specializes in leveraging emerging technologies like AI and implementing zero-touch automation to drive operational efficiency, optimize costs, and enhance customer satisfaction, ensuring high performance, security, and scalability across global telecom networks.</p>
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