Cyrus Pang, Director, Asia Head of Claims | Global Head of Customer and IP Claims Excellence | Asia AI Lead at Swiss Re Corporate Solutions
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Attendee

Cyrus Pang

Director, Asia Head of Claims | Global Head of Customer and IP Claims Excellence | Asia AI Lead at Swiss Re Corporate Solutions

1Rooms joined
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On their agenda

Five priorities, mapped against profiled leaders

02

Strengthening claims capabilities across the region

04

Accuracy

05

And decision-making. His work also reflects a strong focus on using data and AI to support better risk understanding and more effective claims outcomes.

AI strategy
Source: 734 CIO Vision leader profiles with at least one priority theme, from 742 leaders in the series. Share of those leaders in each theme; leaders may have multiple themes. Yellow marks Cyrus's saved themes.

In the room

Singapore, 13 Nov 2026

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Working on now

Cyrus Pang leads Claims across Asia at Swiss Re Corporate Solutions, alongside his role as Asia AI Lead and Global Head of Customer and International Programs Claims Excellence

About

<p>Cyrus&nbsp;Pang&nbsp;is&nbsp;a&nbsp;Global&nbsp;Claims&nbsp;Leader&nbsp;and&nbsp;member&nbsp;of&nbsp;the&nbsp;Asia&nbsp;Leadership&nbsp;Team&nbsp;at&nbsp;Swiss&nbsp;Re&nbsp;Corporate&nbsp;Solutions,&nbsp;with&nbsp;over&nbsp;15&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;claims&nbsp;management,&nbsp;large-loss&nbsp;handling,&nbsp;and&nbsp;customer&nbsp;experience&nbsp;transformation.&nbsp;Since&nbsp;joining&nbsp;Swiss&nbsp;Re&nbsp;in&nbsp;2021,&nbsp;he&nbsp;has&nbsp;played&nbsp;a&nbsp;key&nbsp;role&nbsp;in&nbsp;strengthening&nbsp;International&nbsp;Programs,&nbsp;advancing&nbsp;customer&nbsp;propositions,&nbsp;and&nbsp;driving&nbsp;global&nbsp;claims&nbsp;excellence.&nbsp;His&nbsp;expertise&nbsp;spans&nbsp;Property,&nbsp;Liability,&nbsp;Engineering,&nbsp;and&nbsp;FinPro&nbsp;lines&nbsp;across&nbsp;SME,&nbsp;commercial,&nbsp;and&nbsp;multinational&nbsp;businesses.&nbsp;As&nbsp;Head&nbsp;Claims&nbsp;Asia&nbsp;and&nbsp;AI&nbsp;Lead&nbsp;for&nbsp;Asia,&nbsp;Cyrus&nbsp;oversees&nbsp;claims&nbsp;operations&nbsp;across&nbsp;Greater&nbsp;China,&nbsp;Southeast&nbsp;Asia,&nbsp;Japan,&nbsp;and&nbsp;India,&nbsp;while&nbsp;leveraging&nbsp;AI&nbsp;to&nbsp;generate&nbsp;actionable&nbsp;claims&nbsp;insights,&nbsp;enhance&nbsp;risk&nbsp;understanding,&nbsp;support&nbsp;data-driven&nbsp;decision-making,&nbsp;and&nbsp;create&nbsp;greater&nbsp;value&nbsp;for&nbsp;customers&nbsp;and&nbsp;insureds&nbsp;through&nbsp;proactive&nbsp;claims&nbsp;solutions&nbsp;and&nbsp;improved&nbsp;outcomes.</p>

Summarised from public LinkedIn activity ·

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