Serena See

Chief Information Officer at TGV Cinemas

1Rooms joined

1Sessions on stage

0Awards

On their agenda

Priorities, mapped against profiled leaders

AI strategy Digital transformation Operational efficiency Analytics & decisions Talent & culture Growth & partnerships Data platforms Data governance Customer experience

Source: 734 CIO Vision leader profiles with at least one priority theme, from 742 leaders in the series. Share of those leaders in each theme; leaders may have multiple themes. Yellow marks Serena's saved themes.

In the room

Kuala Lumpur, 17 Jul 2026

See the full Kuala Lumpur room

Kuala Lumpur · 17 Jul 2026

On film

10:00–10:30 MYT · Panel

Beyond the Business Case: When does AI Investment Actually Pay Off?

Every senior leader is under pressure to show that AI spend translates to business value, but the path from investment to measurable outcomes is rarely linear. This panel brings together executives to share unfiltered perspectives on how they are defining, measuring, and communicating success for AI at the enterprise level, holding their organizations accountable to results, and making the tough call on when to double down, pivot, or walk away. From navigating board expectations and financial scrutiny to recalibrating strategy when pilots don't deliver, panelists will discuss what it genuinely takes to turn AI ambition into sustained competitive advantage. This is not a conversation about technology. It is about leadership, accountability, and the strategic choices that separate AI leaders from AI laggards.

View the session Same session in Atlanta

Shared the stage with

Working on now

About

<p>Serena See is a seasoned technology executive and Chief Information Officer (CIO) at TGV Cinemas, bringing more than 25 years of experience in digital transformation, enterprise technology strategy, and business innovation across multinational organizations. Holding an MBA and an SAP certification, she has successfully led large-scale ERP transformations, AI-driven initiatives, and enterprise platform modernization programs that have enhanced operational efficiency, strengthened business performance, and elevated customer experiences.</p><p>With extensive international project experience spanning Asia and Europe, Serena has delivered transformative technology initiatives across diverse industries, including manufacturing and energy. Recognized for her outstanding leadership and contributions to the technology sector, she was honored with the Women in Technology Leadership Award at the Digital Transformation Summit Malaysia 2026, underscoring her commitment to driving innovation and empowering organizations through technology.</p>

Summarised from public LinkedIn activity ·

Same agenda, other rooms