Field notes from the rooms where enterprise AI gets decidedNext room: Singapore & New York · 13 Nov 2026
CIO Vision
Victor Cheong, Chief Client and Digital Officer at Sun Life Malaysia Assurance Berhad
Vision AI Award · CDO Vision Kuala Lumpur 2026
Sun Life Malaysia Assurance Berhad logo
Sun Life Malaysia Assurance Berhad

Attendee

Victor Cheong

Chief Client and Digital Officer at Sun Life Malaysia Assurance Berhad

1Rooms joined
0Sessions on stage
1Awards
LinkedIn

On their agenda

Priorities, mapped against profiled leaders

Source: 734 CIO Vision leader profiles with at least one priority theme, from 742 leaders in the series. Share of those leaders in each theme; leaders may have multiple themes. Yellow marks Victor's saved themes.

In the room

Kuala Lumpur, 17 Jul 2026

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Kuala Lumpur room · 17 Jul 2026
Kuala Lumpur · 17 Jul 2026
Kuala Lumpur room · 17 Jul 2026
Kuala Lumpur · 17 Jul 2026
Kuala Lumpur room · 17 Jul 2026
On film

Working on now

About

<p>Victor Cheong is Chief Customer and Digital Officer at Sun Life Malaysia, where he connects client experience, OKRs, applied AI, and agile delivery to build systems that scale care and speed decisions across regulated environments. He drives Sun Life’s AI, Client, and BCM portfolios and is active across the ecosystem as a judge, hackathon participant, changemaker, and speaker — most recently at AWS events. For Victor, AI is a tool to drive change and deliver best-in-class experiences, not technology for its own sake. He serves on DRI Malaysia’s Business Continuity Management Committee, and his recent work includes delivering the largest CSAT uplift of any Sun Life market globally in 2023</p>

Summarised from public LinkedIn activity ·

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