Digital transformation
Digital transformation

Attendee
Chief Information Officer at Manulife Indonesia (PT Asuransi Jiwa Manulife Indonesia)
On their agenda
Digital transformation
Digital transformationCloud adoption
AI strategy
AI strategyRegulatory compliance
Customer engagement
Customer experienceIn the room



Working on now
Leading digital initiatives at Manulife Indonesia, particularly on integrating advanced analytics and AI technologies to drive customer engagement and operational efficiency amid competitive market pressures
About
Ronny Tan is a distinguished technology executive with over 27 years dedicated to fostering digital transformation within Indonesia's leading financial institutions. As the Chief Information Officer of Manulife Indonesia, he drives strategic technology initiatives that align innovation with business growth and customer satisfaction. Known for his remarkable ability to overcome complex IT challenges, Ronny has played a pivotal role in modernizing legacy systems, implementing advanced cloud and AI strategies, and promoting agile organizational cultures. His deep insights into banking and insurance have allowed him to effectively navigate regulatory landscapes while delivering quantifiable results. A trusted partner to executive leadership, he is recognized for building high-performing technology teams and championing digital-first initiatives that prepare organizations for future challenges.
Talks about
Each topic links to the sessions, field notes and Pulse findings on that theme.
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